Incidents | Survicate Incidents reported on status page for Survicate https://status.survicate.com/ https://d1lppblt9t2x15.cloudfront.net/logos/b8a60025de3769a0924fc857c837cc97.png Incidents | Survicate https://status.survicate.com/ en Scheduled Survicate maintenance https://status.survicate.com/incident/489839 Sat, 08 Feb 2025 12:00:17 +0000 https://status.survicate.com/incident/489839#a01545948bb55f88dfe408c72c1d890f2f10e33c40ca203e44242b77cd4a83a0 Maintenance completed Scheduled Survicate maintenance https://status.survicate.com/incident/489839 Sat, 08 Feb 2025 12:00:17 +0000 https://status.survicate.com/incident/489839#a01545948bb55f88dfe408c72c1d890f2f10e33c40ca203e44242b77cd4a83a0 Maintenance completed Scheduled Survicate maintenance https://status.survicate.com/incident/489839 Sat, 08 Feb 2025 12:00:17 +0000 https://status.survicate.com/incident/489839#a01545948bb55f88dfe408c72c1d890f2f10e33c40ca203e44242b77cd4a83a0 Maintenance completed Scheduled Survicate maintenance https://status.survicate.com/incident/489839 Sat, 08 Feb 2025 11:00:17 -0000 https://status.survicate.com/incident/489839#66942ccbba4358330aa045c02b421d84fb08cde034e4e7d0dc60537a1fb7f0e6 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 8th of February 2025, from 12 pm CET to 1 pm CET. During this time, any work with the panel, Data Export API, Insight Hub, and Research Assistant will be unavailable. However, all your surveys will be operational, collecting responses as usual. Scheduled Survicate maintenance https://status.survicate.com/incident/489839 Sat, 08 Feb 2025 11:00:17 -0000 https://status.survicate.com/incident/489839#66942ccbba4358330aa045c02b421d84fb08cde034e4e7d0dc60537a1fb7f0e6 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 8th of February 2025, from 12 pm CET to 1 pm CET. During this time, any work with the panel, Data Export API, Insight Hub, and Research Assistant will be unavailable. However, all your surveys will be operational, collecting responses as usual. Scheduled Survicate maintenance https://status.survicate.com/incident/489839 Sat, 08 Feb 2025 11:00:17 -0000 https://status.survicate.com/incident/489839#66942ccbba4358330aa045c02b421d84fb08cde034e4e7d0dc60537a1fb7f0e6 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 8th of February 2025, from 12 pm CET to 1 pm CET. During this time, any work with the panel, Data Export API, Insight Hub, and Research Assistant will be unavailable. However, all your surveys will be operational, collecting responses as usual. Application Panel unaccessible https://status.survicate.com/incident/508362 Thu, 06 Feb 2025 14:30:00 -0000 https://status.survicate.com/incident/508362#5968ddc984b8903a464bb5009fd3f8d5673eeb4a48eaf244fafc425196a6fda7 We've identified and fixing an issue causing the web application being unaccessible to users. Surveys are fully operational. Application Panel unaccessible https://status.survicate.com/incident/508362 Thu, 06 Feb 2025 14:30:00 -0000 https://status.survicate.com/incident/508362#5968ddc984b8903a464bb5009fd3f8d5673eeb4a48eaf244fafc425196a6fda7 We've identified and fixing an issue causing the web application being unaccessible to users. Surveys are fully operational. Scheduled Survicate maintenance https://status.survicate.com/incident/434666 Sat, 26 Oct 2024 11:00:00 +0000 https://status.survicate.com/incident/434666#01f1d6baf2ef316bddb3d77192001f67c2b9b4d386c797a35abfa41f9a28d0e7 Maintenance completed Scheduled Survicate maintenance https://status.survicate.com/incident/434666 Sat, 26 Oct 2024 11:00:00 +0000 https://status.survicate.com/incident/434666#01f1d6baf2ef316bddb3d77192001f67c2b9b4d386c797a35abfa41f9a28d0e7 Maintenance completed Scheduled Survicate maintenance https://status.survicate.com/incident/434666 Sat, 26 Oct 2024 11:00:00 +0000 https://status.survicate.com/incident/434666#01f1d6baf2ef316bddb3d77192001f67c2b9b4d386c797a35abfa41f9a28d0e7 Maintenance completed Scheduled Survicate maintenance https://status.survicate.com/incident/434666 Sat, 26 Oct 2024 10:00:00 -0000 https://status.survicate.com/incident/434666#7bc3f27600372771bda061b62dc56a1baf74b2b10497707adaaf8e22436a2e45 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 26 of October 2024, from 12 pm CET to 1 pm CET. During this time, any work with the panel, Data Export API, Insight Hub, and Research Assistant will be unavailable. However, all your surveys will be operational, collecting responses as usual. Scheduled Survicate maintenance https://status.survicate.com/incident/434666 Sat, 26 Oct 2024 10:00:00 -0000 https://status.survicate.com/incident/434666#7bc3f27600372771bda061b62dc56a1baf74b2b10497707adaaf8e22436a2e45 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 26 of October 2024, from 12 pm CET to 1 pm CET. During this time, any work with the panel, Data Export API, Insight Hub, and Research Assistant will be unavailable. However, all your surveys will be operational, collecting responses as usual. Scheduled Survicate maintenance https://status.survicate.com/incident/434666 Sat, 26 Oct 2024 10:00:00 -0000 https://status.survicate.com/incident/434666#7bc3f27600372771bda061b62dc56a1baf74b2b10497707adaaf8e22436a2e45 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 26 of October 2024, from 12 pm CET to 1 pm CET. During this time, any work with the panel, Data Export API, Insight Hub, and Research Assistant will be unavailable. However, all your surveys will be operational, collecting responses as usual. Scheduled Survicate maintenance https://status.survicate.com/incident/405629 Sat, 31 Aug 2024 11:00:00 +0000 https://status.survicate.com/incident/405629#c5bf5a974e5acf22036e1551d7f67eeeaf54e1f46301319ed9e4c74a3ada8c42 Maintenance completed Scheduled Survicate maintenance https://status.survicate.com/incident/405629 Sat, 31 Aug 2024 11:00:00 +0000 https://status.survicate.com/incident/405629#c5bf5a974e5acf22036e1551d7f67eeeaf54e1f46301319ed9e4c74a3ada8c42 Maintenance completed Scheduled Survicate maintenance https://status.survicate.com/incident/405629 Sat, 31 Aug 2024 11:00:00 +0000 https://status.survicate.com/incident/405629#c5bf5a974e5acf22036e1551d7f67eeeaf54e1f46301319ed9e4c74a3ada8c42 Maintenance completed Scheduled Survicate maintenance https://status.survicate.com/incident/405629 Sat, 31 Aug 2024 10:00:00 -0000 https://status.survicate.com/incident/405629#3eda85b9316a5b6e40ae8afe98cb613887ad025dfde9c45aebeaace3fa9c0221 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 31st of August 2024, from 12 pm CET to 1 pm CET. During this time, any work with the panel, Data Export API, Insight Hub, and Research Assistant will be unavailable. However, all your surveys will be operational, collecting responses as usual. Scheduled Survicate maintenance https://status.survicate.com/incident/405629 Sat, 31 Aug 2024 10:00:00 -0000 https://status.survicate.com/incident/405629#3eda85b9316a5b6e40ae8afe98cb613887ad025dfde9c45aebeaace3fa9c0221 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 31st of August 2024, from 12 pm CET to 1 pm CET. During this time, any work with the panel, Data Export API, Insight Hub, and Research Assistant will be unavailable. However, all your surveys will be operational, collecting responses as usual. Scheduled Survicate maintenance https://status.survicate.com/incident/405629 Sat, 31 Aug 2024 10:00:00 -0000 https://status.survicate.com/incident/405629#3eda85b9316a5b6e40ae8afe98cb613887ad025dfde9c45aebeaace3fa9c0221 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 31st of August 2024, from 12 pm CET to 1 pm CET. During this time, any work with the panel, Data Export API, Insight Hub, and Research Assistant will be unavailable. However, all your surveys will be operational, collecting responses as usual. Scheduled Survicate maintenance https://status.survicate.com/incident/385399 Sat, 06 Jul 2024 11:00:00 +0000 https://status.survicate.com/incident/385399#6fd7382a05c2291e32772fff4aaae5e97fdbed93ffe445c2d036702726782184 Maintenance completed Scheduled Survicate maintenance https://status.survicate.com/incident/385399 Sat, 06 Jul 2024 11:00:00 +0000 https://status.survicate.com/incident/385399#6fd7382a05c2291e32772fff4aaae5e97fdbed93ffe445c2d036702726782184 Maintenance completed Scheduled Survicate maintenance https://status.survicate.com/incident/385399 Sat, 06 Jul 2024 10:00:00 -0000 https://status.survicate.com/incident/385399#e753c101ed45a66b081fb09a7fe510a40d004b145e06891278f93131e64ade85 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 6th of July 2024, from 12 pm CET to 1 pm CET. During this time, any work with the panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. Scheduled Survicate maintenance https://status.survicate.com/incident/385399 Sat, 06 Jul 2024 10:00:00 -0000 https://status.survicate.com/incident/385399#e753c101ed45a66b081fb09a7fe510a40d004b145e06891278f93131e64ade85 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 6th of July 2024, from 12 pm CET to 1 pm CET. During this time, any work with the panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. Insights Hub Degraded Performance https://status.survicate.com/incident/389822 Wed, 26 Jun 2024 14:56:00 -0000 https://status.survicate.com/incident/389822#f965c69ed0f0fd7f57ba5be2936d67768ba6d4e14f47abd7ed0135899f37b565 Auto-assignments in Insights Hub are currently unavailable. Once the feature is restored all your feedback will be automatically assigned to relevant topics and insights. We're sorry for the inconvenience. Scheduled maintenance https://status.survicate.com/incident/346929 Sat, 11 May 2024 11:00:00 +0000 https://status.survicate.com/incident/346929#f90d4e6b928412849ed7004b738b7cf9a5ca89428a87dcb872d27c1aeab1ba41 Maintenance completed Scheduled maintenance https://status.survicate.com/incident/346929 Sat, 11 May 2024 11:00:00 +0000 https://status.survicate.com/incident/346929#f90d4e6b928412849ed7004b738b7cf9a5ca89428a87dcb872d27c1aeab1ba41 Maintenance completed Scheduled maintenance https://status.survicate.com/incident/346929 Sat, 11 May 2024 10:00:00 -0000 https://status.survicate.com/incident/346929#7189d8f461f8c82f9bdfb45ddac7a396343a8e59d685696b31d0e4cd18ea5483 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 11 May 2024, from 12 pm CET to 1 pm CET. During this time, any work with the panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. Scheduled maintenance https://status.survicate.com/incident/346929 Sat, 11 May 2024 10:00:00 -0000 https://status.survicate.com/incident/346929#7189d8f461f8c82f9bdfb45ddac7a396343a8e59d685696b31d0e4cd18ea5483 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 11 May 2024, from 12 pm CET to 1 pm CET. During this time, any work with the panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. Intercom integration degraded performance https://status.survicate.com/incident/362844 Tue, 30 Apr 2024 14:37:00 -0000 https://status.survicate.com/incident/362844#efbe8b2067661455c54565071fafd374d3f3405be0ace49279cfdd721f01f4f2 We’re currently experiencing degraded performance issues with the Intercom Integration. Our team is currently working to restore normal performance levels. All responses will be delivered to integrated Intercom accounts with a delay. We apologize for the inconvenience caused. Scheduled maintenance https://status.survicate.com/incident/311354 Sat, 03 Feb 2024 12:00:00 +0000 https://status.survicate.com/incident/311354#f3083f9201de51d8aab6a39760148c6a7339057d5ac5a88987e905cfb79c910c Maintenance completed Scheduled maintenance https://status.survicate.com/incident/311354 Sat, 03 Feb 2024 12:00:00 +0000 https://status.survicate.com/incident/311354#f3083f9201de51d8aab6a39760148c6a7339057d5ac5a88987e905cfb79c910c Maintenance completed Scheduled maintenance https://status.survicate.com/incident/311354 Sat, 03 Feb 2024 11:00:00 -0000 https://status.survicate.com/incident/311354#c59ca8cbcd6282b964816867735f642dc01fa8463e9f137612d2f6723ca4778d Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 3 Feb 2024, from 12 pm CET to 1 pm CET. During this time, any work with the panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. Scheduled maintenance https://status.survicate.com/incident/311354 Sat, 03 Feb 2024 11:00:00 -0000 https://status.survicate.com/incident/311354#c59ca8cbcd6282b964816867735f642dc01fa8463e9f137612d2f6723ca4778d Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 3 Feb 2024, from 12 pm CET to 1 pm CET. During this time, any work with the panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. Scheduled maintenance https://status.survicate.com/incident/270710 Sat, 18 Nov 2023 12:00:00 +0000 https://status.survicate.com/incident/270710#3ac1e21bd0c19947ff5018ef90555b699c651eb179a8b12b76b432e7b83be26f Maintenance completed Scheduled maintenance https://status.survicate.com/incident/270710 Sat, 18 Nov 2023 12:00:00 +0000 https://status.survicate.com/incident/270710#3ac1e21bd0c19947ff5018ef90555b699c651eb179a8b12b76b432e7b83be26f Maintenance completed Scheduled maintenance https://status.survicate.com/incident/270710 Sat, 18 Nov 2023 11:00:00 -0000 https://status.survicate.com/incident/270710#c73f63e87b02529de5d8bb8937446ab1de2b7ea934bfa46d9f6e938e1f0a0b82 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, November 18th, from 12 pm CET to 1 pm CET. During this time, any work with the panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. We appreciate your patience and understanding. As always, if you have any questions or issues, feel free to contact us via Intercom chat. Scheduled maintenance https://status.survicate.com/incident/270710 Sat, 18 Nov 2023 11:00:00 -0000 https://status.survicate.com/incident/270710#c73f63e87b02529de5d8bb8937446ab1de2b7ea934bfa46d9f6e938e1f0a0b82 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, November 18th, from 12 pm CET to 1 pm CET. During this time, any work with the panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. We appreciate your patience and understanding. As always, if you have any questions or issues, feel free to contact us via Intercom chat. Google Sheets Integrations Degraded Performance Resolved https://status.survicate.com/incident/281836 Fri, 03 Nov 2023 09:17:00 -0000 https://status.survicate.com/incident/281836#392a8425d057710d5f09c266c9bdea6137c0d2c3e0d7f9347928da516280599b Google Sheets Integrations Degraded performance has been resolved Google Sheets Integrations Degraded Perfomance https://status.survicate.com/incident/280419 Tue, 31 Oct 2023 14:40:00 -0000 https://status.survicate.com/incident/280419#0e2a3ddc7bbc3c86eed0ec4ac577a1cde7df6a8499c467330e0e64a78687edd1 We’re currently experiencing degraded performance issues with the Google Sheets Integration. Our team is currently working to restore normal performance levels. All responses will be delivered to integrated Google Sheets with a delay. We apologize for the inconvenience caused. Survicate Panel is inaccessible https://status.survicate.com/incident/274502 Wed, 18 Oct 2023 15:10:00 -0000 https://status.survicate.com/incident/274502#907e16fbc6dc4cfede093a5baf1596b1b825771102209886758c0e5d187a8065 It may be currently impossible to log into the Survicate panel. Our team is currently working to restore the access. We apologize for the inconvenience caused. Survicate Panel is inaccessible https://status.survicate.com/incident/274502 Wed, 18 Oct 2023 15:10:00 -0000 https://status.survicate.com/incident/274502#907e16fbc6dc4cfede093a5baf1596b1b825771102209886758c0e5d187a8065 It may be currently impossible to log into the Survicate panel. Our team is currently working to restore the access. We apologize for the inconvenience caused. Scheduled maintenance https://status.survicate.com/incident/247490 Sat, 09 Sep 2023 11:00:00 +0000 https://status.survicate.com/incident/247490#679416eaeba5a57677499cd2bbe80f20b73cdfc1f3cb9bccc2bf2c72556a23ac Maintenance completed Scheduled maintenance https://status.survicate.com/incident/247490 Sat, 09 Sep 2023 11:00:00 +0000 https://status.survicate.com/incident/247490#679416eaeba5a57677499cd2bbe80f20b73cdfc1f3cb9bccc2bf2c72556a23ac Maintenance completed Scheduled maintenance https://status.survicate.com/incident/247490 Sat, 09 Sep 2023 10:00:00 -0000 https://status.survicate.com/incident/247490#0c5d7d5a36887f382085023c4dafba06ab4d5a9837bbe645bf51b2b17a9c735c Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, September 9th, from 12 pm CET to 1 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. Scheduled maintenance https://status.survicate.com/incident/247490 Sat, 09 Sep 2023 10:00:00 -0000 https://status.survicate.com/incident/247490#0c5d7d5a36887f382085023c4dafba06ab4d5a9837bbe645bf51b2b17a9c735c Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, September 9th, from 12 pm CET to 1 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. Google Sheets Integration Degraded Performance https://status.survicate.com/incident/232323 Thu, 13 Jul 2023 07:43:00 -0000 https://status.survicate.com/incident/232323#b5e21cccff930f05303b6ebd422e2a098e53605d600beb26ebef54315b1e5f9a We’re currently experiencing degraded performance issues with the Google Sheets Integration. Our team is currently working to restore normal performance levels. Responses might be delivered to integrated Google Sheets with a delay. We apologize for the inconvenience caused. Scheduled maintenance https://status.survicate.com/incident/208090 Sat, 17 Jun 2023 11:00:00 +0000 https://status.survicate.com/incident/208090#c9a35f6b15475d643c90582ae8c3a160bd180bc84027e7e879120047116a9b20 Maintenance completed Scheduled maintenance https://status.survicate.com/incident/208090 Sat, 17 Jun 2023 11:00:00 +0000 https://status.survicate.com/incident/208090#c9a35f6b15475d643c90582ae8c3a160bd180bc84027e7e879120047116a9b20 Maintenance completed Scheduled maintenance https://status.survicate.com/incident/208090 Sat, 17 Jun 2023 10:00:00 -0000 https://status.survicate.com/incident/208090#fc0c974522ca5cc97420141432d0856288f35408fa2cda7fce0bbddb1ef73b74 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, June 17th, from 12 pm CET to 1 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat. Scheduled maintenance https://status.survicate.com/incident/208090 Sat, 17 Jun 2023 10:00:00 -0000 https://status.survicate.com/incident/208090#fc0c974522ca5cc97420141432d0856288f35408fa2cda7fce0bbddb1ef73b74 Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, June 17th, from 12 pm CET to 1 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat. Google Sheets Integration Degraded Performance https://status.survicate.com/incident/216161 Mon, 05 Jun 2023 08:13:00 -0000 https://status.survicate.com/incident/216161#7a883ea1f4416055d987578f2adee613daf8873bd4eb877023ed31f730524f57 We’re currently experiencing degraded performance issues with the Google Sheets Integration. Our team is currently working to restore normal performance levels. Responses might be delivered to integrated Google Sheets with a delay. We apologize for the inconvenience caused. Google Sheets Integrations Degraded Performance https://status.survicate.com/incident/214784 Thu, 01 Jun 2023 15:55:00 -0000 https://status.survicate.com/incident/214784#49ef8b61e78f4a45474a0cffcb7afa70cebe6ad82136bf1794de91fd43cc6024 We’re currently experiencing degraded performance issues with the Google Sheets Integration. Our team is currently working to restore normal performance levels. Responses might be delivered to integrated Google Sheets with a delay. We apologize for the inconvenience caused. Delays in generating XLS/CSV reports https://status.survicate.com/incident/207720 Mon, 15 May 2023 14:31:00 -0000 https://status.survicate.com/incident/207720#0b21534e3d0b959aafc87d303489d528c715c8dce4e696bae1d20713107d2530 We are experiencing delays in receiving XLS/CSV reports and are working on a resolution. Delays in generating XLS/CSV reports https://status.survicate.com/incident/207720 Mon, 15 May 2023 14:31:00 -0000 https://status.survicate.com/incident/207720#0b21534e3d0b959aafc87d303489d528c715c8dce4e696bae1d20713107d2530 We are experiencing delays in receiving XLS/CSV reports and are working on a resolution. Partial outage of Widget and Email surveys https://status.survicate.com/incident/200167 Tue, 25 Apr 2023 12:45:00 -0000 https://status.survicate.com/incident/200167#798d1294244111e1c6a10541440504da12b67d7870f65c374d44a79625e7a1b0 The issue with displaying website and email surveys has been fixed. Partial outage of Widget and Email surveys https://status.survicate.com/incident/200167 Tue, 25 Apr 2023 12:45:00 -0000 https://status.survicate.com/incident/200167#798d1294244111e1c6a10541440504da12b67d7870f65c374d44a79625e7a1b0 The issue with displaying website and email surveys has been fixed. Survicate Panel is inaccessible https://status.survicate.com/incident/193515 Thu, 06 Apr 2023 11:44:00 -0000 https://status.survicate.com/incident/193515#3a95a25845bb8b0817da699429f71e4c91a607fe45acea100e4e0717cbc04eaf The issue with accessing panel.survicate.com has been resolved. Survicate Panel is inaccessible https://status.survicate.com/incident/193515 Thu, 06 Apr 2023 11:44:00 -0000 https://status.survicate.com/incident/193515#3a95a25845bb8b0817da699429f71e4c91a607fe45acea100e4e0717cbc04eaf The issue with accessing panel.survicate.com has been resolved. Survicate Panel is inaccessible https://status.survicate.com/incident/193515 Thu, 06 Apr 2023 11:20:00 -0000 https://status.survicate.com/incident/193515#5af1dee1b321393fc865231896f6a69f7f60b023bd495511f6df9c49cbe9f8d5 We are currently experiencing issues with accessing panel.survicate.com. We are working on resolving the issue as soon as possible. Survicate Panel is inaccessible https://status.survicate.com/incident/193515 Thu, 06 Apr 2023 11:20:00 -0000 https://status.survicate.com/incident/193515#5af1dee1b321393fc865231896f6a69f7f60b023bd495511f6df9c49cbe9f8d5 We are currently experiencing issues with accessing panel.survicate.com. We are working on resolving the issue as soon as possible. Scheduled maintenance https://status.survicate.com/incident/175903 Sat, 25 Mar 2023 12:00:00 +0000 https://status.survicate.com/incident/175903#94781bed31866b98016e16730a93cf1d2c4ea23111888e0ac6f9ce8c1d71fb73 Maintenance completed Scheduled maintenance https://status.survicate.com/incident/175903 Sat, 25 Mar 2023 12:00:00 +0000 https://status.survicate.com/incident/175903#94781bed31866b98016e16730a93cf1d2c4ea23111888e0ac6f9ce8c1d71fb73 Maintenance completed Scheduled maintenance https://status.survicate.com/incident/175903 Sat, 25 Mar 2023 11:00:00 -0000 https://status.survicate.com/incident/175903#bdf2283a11981add03561e62f345f24e6db87ca6d8bc4bcd510ede328d1f2b14 Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, March 25th, from 12 pm CET to 13 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat. Scheduled maintenance https://status.survicate.com/incident/175903 Sat, 25 Mar 2023 11:00:00 -0000 https://status.survicate.com/incident/175903#bdf2283a11981add03561e62f345f24e6db87ca6d8bc4bcd510ede328d1f2b14 Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, March 25th, from 12 pm CET to 13 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat. Delay in receiving survey responses https://status.survicate.com/incident/172612 Tue, 07 Feb 2023 12:51:00 -0000 https://status.survicate.com/incident/172612#b99d7619acfb0e8e140bccd442b09ce1a96887ba6486a6b8bf79e5489c355845 We are currently experiencing some delay in responses coming to the Analyze tab due to the high load on our servers. The responses may come with an hour delay. Estimated time to resolve - about 1.5 hour. Delay in receiving survey responses https://status.survicate.com/incident/172612 Tue, 07 Feb 2023 12:51:00 -0000 https://status.survicate.com/incident/172612#b99d7619acfb0e8e140bccd442b09ce1a96887ba6486a6b8bf79e5489c355845 We are currently experiencing some delay in responses coming to the Analyze tab due to the high load on our servers. The responses may come with an hour delay. Estimated time to resolve - about 1.5 hour. Delay in receiving survey responses https://status.survicate.com/incident/172612 Tue, 07 Feb 2023 12:51:00 -0000 https://status.survicate.com/incident/172612#b99d7619acfb0e8e140bccd442b09ce1a96887ba6486a6b8bf79e5489c355845 We are currently experiencing some delay in responses coming to the Analyze tab due to the high load on our servers. The responses may come with an hour delay. Estimated time to resolve - about 1.5 hour. Delay in receiving survey responses https://status.survicate.com/incident/172612 Tue, 07 Feb 2023 12:51:00 -0000 https://status.survicate.com/incident/172612#b99d7619acfb0e8e140bccd442b09ce1a96887ba6486a6b8bf79e5489c355845 We are currently experiencing some delay in responses coming to the Analyze tab due to the high load on our servers. The responses may come with an hour delay. Estimated time to resolve - about 1.5 hour. Scheduled maintenance https://status.survicate.com/incident/146832 Sat, 14 Jan 2023 12:00:00 +0000 https://status.survicate.com/incident/146832#b91b3c68f6ad23d2c12cd0c0d39655a366bbe9b59eb126ed4b11ab136847aa5f Maintenance completed Scheduled maintenance https://status.survicate.com/incident/146832 Sat, 14 Jan 2023 12:00:00 +0000 https://status.survicate.com/incident/146832#b91b3c68f6ad23d2c12cd0c0d39655a366bbe9b59eb126ed4b11ab136847aa5f Maintenance completed Scheduled maintenance https://status.survicate.com/incident/146832 Sat, 14 Jan 2023 11:00:00 -0000 https://status.survicate.com/incident/146832#4b3c06f2d9a25bcf9dba3f51cef6c72b3da711a6f4a8544679bdedf1a9471c1f Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, January 14th, from 12 pm CET to 13 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat. Scheduled maintenance https://status.survicate.com/incident/146832 Sat, 14 Jan 2023 11:00:00 -0000 https://status.survicate.com/incident/146832#4b3c06f2d9a25bcf9dba3f51cef6c72b3da711a6f4a8544679bdedf1a9471c1f Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, January 14th, from 12 pm CET to 13 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat. Scheduled maintenance https://status.survicate.com/incident/129545 Sat, 19 Nov 2022 12:00:00 +0000 https://status.survicate.com/incident/129545#aa9e8bccc6f12679153adea0e04996f931b7e7c6cd25aee883661165f6dd651f Maintenance completed Scheduled maintenance https://status.survicate.com/incident/129545 Sat, 19 Nov 2022 12:00:00 +0000 https://status.survicate.com/incident/129545#aa9e8bccc6f12679153adea0e04996f931b7e7c6cd25aee883661165f6dd651f Maintenance completed Scheduled maintenance https://status.survicate.com/incident/129545 Sat, 19 Nov 2022 11:00:00 -0000 https://status.survicate.com/incident/129545#d716815640bfba115a99b06abc5650e878925046490a51fbfd2e92e0e1d90f7b Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, November 19th, from 12 pm CET to 13 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat. Scheduled maintenance https://status.survicate.com/incident/129545 Sat, 19 Nov 2022 11:00:00 -0000 https://status.survicate.com/incident/129545#d716815640bfba115a99b06abc5650e878925046490a51fbfd2e92e0e1d90f7b Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, November 19th, from 12 pm CET to 13 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat. Scheduled maintenance https://status.survicate.com/incident/117635 Sat, 24 Sep 2022 11:00:00 +0000 https://status.survicate.com/incident/117635#b32eadc658bbbded6fa04e8e62a2cf8671dac140bb6bcebcd2690152cd39c554 Maintenance completed Scheduled maintenance https://status.survicate.com/incident/117635 Sat, 24 Sep 2022 11:00:00 +0000 https://status.survicate.com/incident/117635#b32eadc658bbbded6fa04e8e62a2cf8671dac140bb6bcebcd2690152cd39c554 Maintenance completed Scheduled maintenance https://status.survicate.com/incident/117635 Sat, 24 Sep 2022 10:00:00 -0000 https://status.survicate.com/incident/117635#ee2f5e15fc490c70f8ff4dce1f71c3adc71a12010e03ff98ee85584d33480f8c Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, September 24th, from 12 pm CET to 13 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat. Scheduled maintenance https://status.survicate.com/incident/117635 Sat, 24 Sep 2022 10:00:00 -0000 https://status.survicate.com/incident/117635#ee2f5e15fc490c70f8ff4dce1f71c3adc71a12010e03ff98ee85584d33480f8c Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, September 24th, from 12 pm CET to 13 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat. Google Sheets Integrations Degraded Performance https://status.survicate.com/incident/117600 Mon, 12 Sep 2022 14:00:00 -0000 https://status.survicate.com/incident/117600#77e8465eabdbe0462401b8ad56a43942710c5c0a531d9f3d81fed853b807450b We’re currently experiencing degraded performance issues with the Google Sheets Integration. Our team is currently working to restore normal performance levels. All responses will be delivered to integrated Google Sheets with a delay. We apologize for the inconvenience caused. Scheduled maintenance https://status.survicate.com/incident/110086 Sat, 27 Aug 2022 11:00:00 +0000 https://status.survicate.com/incident/110086#a4a1e80690e54125c20e37f6f2e3eed845c6a5f06e5d16e0008f17ef897d795a Maintenance completed Scheduled maintenance https://status.survicate.com/incident/110086 Sat, 27 Aug 2022 11:00:00 +0000 https://status.survicate.com/incident/110086#a4a1e80690e54125c20e37f6f2e3eed845c6a5f06e5d16e0008f17ef897d795a Maintenance completed Scheduled maintenance https://status.survicate.com/incident/110086 Sat, 27 Aug 2022 10:00:00 -0000 https://status.survicate.com/incident/110086#a628c004e65239b479024a79e3bdb0ad862f197ecbb46d205199010178b8e2aa Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, August 27th, from 12 pm CET to 13 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat. Scheduled maintenance https://status.survicate.com/incident/110086 Sat, 27 Aug 2022 10:00:00 -0000 https://status.survicate.com/incident/110086#a628c004e65239b479024a79e3bdb0ad862f197ecbb46d205199010178b8e2aa Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, August 27th, from 12 pm CET to 13 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual. We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat. Google Sheets Integrations Degraded Performance https://status.survicate.com/incident/109074 Sat, 13 Aug 2022 18:00:00 -0000 https://status.survicate.com/incident/109074#c001c353cb8fea2589563443851c78492023eb8ccabada43b17ec3485dc0051b All answers have been sent to Google Sheets. The Google Sheet integration is now operating at regular performance. Google Sheets Integrations Degraded Performance https://status.survicate.com/incident/109074 Fri, 12 Aug 2022 08:00:00 -0000 https://status.survicate.com/incident/109074#6b1b6c46ee27e747652e30b4a96e60ef5e606a5a65b17e93a5eeaa0381450927 We’re currently experiencing degraded performance issues with the Google Sheets Integration. Our team is currently working to restore normal performance levels. All responses will be delivered to integrated Google Sheets with a delay. We apologize for the inconvenience caused. Maintenance of Intercom Messenger surveys https://status.survicate.com/incident/91652 Sat, 11 Jun 2022 11:00:00 +0000 https://status.survicate.com/incident/91652#a41d694ce8f388e00df23a6f1b0f8d8ee170a8fac5b3fe13889fcbe126508eaa Maintenance completed Maintenance of Intercom Messenger surveys https://status.survicate.com/incident/91652 Sat, 11 Jun 2022 10:00:00 -0000 https://status.survicate.com/incident/91652#6aafa8a9d5b582983fa9dc1e83699d43c045b3b58bfd8057838033ef48411600 Please be aware that we are going to have a scheduled maintenance of Intercom app surveys. It will take place on Saturday, June 11th, from 12 pm CET to 13 pm CET. During this time any work with Intercom Messenger surveys will be unavailable. We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat. Scheduled maintenance https://status.survicate.com/incident/75530 Sat, 26 Mar 2022 13:00:00 +0000 https://status.survicate.com/incident/75530#8f7af3da436b522ca2c5b13db5af191675bc05677f9efd8bfd3ad620ed4df603 Maintenance completed Scheduled maintenance https://status.survicate.com/incident/75530 Sat, 26 Mar 2022 13:00:00 +0000 https://status.survicate.com/incident/75530#8f7af3da436b522ca2c5b13db5af191675bc05677f9efd8bfd3ad620ed4df603 Maintenance completed Scheduled maintenance https://status.survicate.com/incident/75530 Sat, 26 Mar 2022 13:00:00 +0000 https://status.survicate.com/incident/75530#8f7af3da436b522ca2c5b13db5af191675bc05677f9efd8bfd3ad620ed4df603 Maintenance completed Scheduled maintenance https://status.survicate.com/incident/75530 Sat, 26 Mar 2022 11:00:00 -0000 https://status.survicate.com/incident/75530#e37783f6baa779505a931b10640e9a6d3bef24df2145212849880868a19e8aeb On Saturday, the 26th of March, we'll be conducting maintenance. Between 12 AM and 2 PM CET the Survicate panel and Data Export API will be inaccessible. All your surveys will be operational, collecting responses as usual. We're sorry for the inconvenience caused. Scheduled maintenance https://status.survicate.com/incident/75530 Sat, 26 Mar 2022 11:00:00 -0000 https://status.survicate.com/incident/75530#e37783f6baa779505a931b10640e9a6d3bef24df2145212849880868a19e8aeb On Saturday, the 26th of March, we'll be conducting maintenance. Between 12 AM and 2 PM CET the Survicate panel and Data Export API will be inaccessible. All your surveys will be operational, collecting responses as usual. We're sorry for the inconvenience caused. Scheduled maintenance https://status.survicate.com/incident/75530 Sat, 26 Mar 2022 11:00:00 -0000 https://status.survicate.com/incident/75530#e37783f6baa779505a931b10640e9a6d3bef24df2145212849880868a19e8aeb On Saturday, the 26th of March, we'll be conducting maintenance. Between 12 AM and 2 PM CET the Survicate panel and Data Export API will be inaccessible. All your surveys will be operational, collecting responses as usual. We're sorry for the inconvenience caused. Feedback Hub Maintenance https://status.survicate.com/incident/73988 Sat, 12 Mar 2022 13:00:00 +0000 https://status.survicate.com/incident/73988#8811324f0cae17acf3cfb0529a0d75cf3726d3f3d76bcb99259ea0c1bf7b0bdc Maintenance completed Feedback Hub Maintenance https://status.survicate.com/incident/73988 Sat, 12 Mar 2022 11:00:00 -0000 https://status.survicate.com/incident/73988#ed3fc42ec45228e6f91449a4e4c95643a67c4f0aa88ee47c164570d20b0abad1 On the 12th of March at 12 AM CET, there will be a scheduled maintenance of Feedback Hub, during which the service will not be available. During this maintenance window, the Survicate panel will be accessible, and all surveys will be active. We appreciate your patience and understanding. As always, if you have questions or issues, feel free to contact us via Intercom chat. Scheduled maintenance https://status.survicate.com/incident/69146 Sat, 26 Feb 2022 13:00:00 +0000 https://status.survicate.com/incident/69146#47ce0e8d41a72c54f1d452c50408ec37a604ac0da257a3be8605fb836ddf7d5e Maintenance completed Scheduled maintenance https://status.survicate.com/incident/69146 Sat, 26 Feb 2022 13:00:00 +0000 https://status.survicate.com/incident/69146#47ce0e8d41a72c54f1d452c50408ec37a604ac0da257a3be8605fb836ddf7d5e Maintenance completed Scheduled maintenance https://status.survicate.com/incident/69146 Sat, 26 Feb 2022 11:00:00 -0000 https://status.survicate.com/incident/69146#85154749365f536742890a01094f649c6e5be2349538584cb57203705fc03e2d On Saturday, the 26th of February, we'll be conducting maintenance. Between 12 AM and 2 PM CET the Survicate panel and Data Export API will be inaccessible. All your surveys will be operational, collecting responses as usual. We're sorry for the inconvenience caused. Scheduled maintenance https://status.survicate.com/incident/69146 Sat, 26 Feb 2022 11:00:00 -0000 https://status.survicate.com/incident/69146#85154749365f536742890a01094f649c6e5be2349538584cb57203705fc03e2d On Saturday, the 26th of February, we'll be conducting maintenance. Between 12 AM and 2 PM CET the Survicate panel and Data Export API will be inaccessible. All your surveys will be operational, collecting responses as usual. We're sorry for the inconvenience caused. Scheduled Maintenance https://status.survicate.com/incident/66569 Sat, 29 Jan 2022 13:00:00 +0000 https://status.survicate.com/incident/66569#de86cd2f6cce3dabcdeb378e6944f1280eb253c0baaf4ae6feff1744b6a85989 Maintenance completed Scheduled Maintenance https://status.survicate.com/incident/66569 Sat, 29 Jan 2022 13:00:00 +0000 https://status.survicate.com/incident/66569#de86cd2f6cce3dabcdeb378e6944f1280eb253c0baaf4ae6feff1744b6a85989 Maintenance completed Scheduled Maintenance https://status.survicate.com/incident/66569 Sat, 29 Jan 2022 11:00:00 -0000 https://status.survicate.com/incident/66569#aa7a8d783da1d697084306860cb6857f0dc05ba0318dd9d40792658928027ce4 On Saturday, the 29th of January, we'll be conducting maintenance. Between 12 AM and 2 PM CET the Survicate panel and Data Export API will be inaccessible. All your surveys will be operational, collecting responses as usual. We're sorry for the inconvenience caused. Scheduled Maintenance https://status.survicate.com/incident/66569 Sat, 29 Jan 2022 11:00:00 -0000 https://status.survicate.com/incident/66569#aa7a8d783da1d697084306860cb6857f0dc05ba0318dd9d40792658928027ce4 On Saturday, the 29th of January, we'll be conducting maintenance. Between 12 AM and 2 PM CET the Survicate panel and Data Export API will be inaccessible. All your surveys will be operational, collecting responses as usual. We're sorry for the inconvenience caused. Delays in receiving responses https://status.survicate.com/incident/65268 Fri, 07 Jan 2022 17:47:00 -0000 https://status.survicate.com/incident/65268#4a35f1efda85a7349b1c96f28e68bd1f2821e75e91d16cad304cd4c1d968a01f The issue has been resolved. Delays in receiving responses https://status.survicate.com/incident/65268 Fri, 07 Jan 2022 17:47:00 -0000 https://status.survicate.com/incident/65268#4a35f1efda85a7349b1c96f28e68bd1f2821e75e91d16cad304cd4c1d968a01f The issue has been resolved. Delays in receiving responses https://status.survicate.com/incident/65268 Fri, 07 Jan 2022 17:47:00 -0000 https://status.survicate.com/incident/65268#4a35f1efda85a7349b1c96f28e68bd1f2821e75e91d16cad304cd4c1d968a01f The issue has been resolved. Delays in receiving responses https://status.survicate.com/incident/65268 Fri, 07 Jan 2022 13:24:00 -0000 https://status.survicate.com/incident/65268#65d37ae7621d9ff07625ef951218469316a4a1fdd3b763909f2799dc2a906556 We are currently experiencing delays in responses coming to the Analyze tab due to the high load on our servers. The responses may come with an hour delay. Delays in receiving responses https://status.survicate.com/incident/65268 Fri, 07 Jan 2022 13:24:00 -0000 https://status.survicate.com/incident/65268#65d37ae7621d9ff07625ef951218469316a4a1fdd3b763909f2799dc2a906556 We are currently experiencing delays in responses coming to the Analyze tab due to the high load on our servers. The responses may come with an hour delay. Delays in receiving responses https://status.survicate.com/incident/65268 Fri, 07 Jan 2022 13:24:00 -0000 https://status.survicate.com/incident/65268#65d37ae7621d9ff07625ef951218469316a4a1fdd3b763909f2799dc2a906556 We are currently experiencing delays in responses coming to the Analyze tab due to the high load on our servers. The responses may come with an hour delay. Integrations Temporary Outage https://status.survicate.com/incident/60018 Tue, 23 Nov 2021 19:06:50 -0000 https://status.survicate.com/incident/60018#7c4df4c1405a3b7e9ec4bc02aed306e51d3df47f567d762368b72cb48827c8fd The issue has been resolved. Integrations Temporary Outage https://status.survicate.com/incident/60018 Tue, 23 Nov 2021 18:10:06 -0000 https://status.survicate.com/incident/60018#0657806ebffcb7bb7e5003b8f8a177668860f7b7882ac58536ddb8fb97765392 A temporary outage caused all the integrations to be paused for around 180 minutes ( between 4 PM and 7 PM CET ). We have already identified the source of the issue and solved the problem. All past responses are already being sent and delivered. Within 60 minutes, all responses collected should be delivered to integrated services. No data has been lost, and all responses collected during the outage will be delivered to the enabled integrations. We're sorry for the inconvenience caused! Feedback Hub Maintenance https://status.survicate.com/incident/59632 Sat, 20 Nov 2021 12:00:00 +0000 https://status.survicate.com/incident/59632#01082e8c6f1a79528b1f0d60eedd6c39b1316e355900e54611443090cb4ff643 Maintenance completed Feedback Hub Maintenance https://status.survicate.com/incident/59632 Sat, 20 Nov 2021 11:00:00 -0000 https://status.survicate.com/incident/59632#7fc20a91141d0b1f7c8fba623cda7824636d158927fd72c256f00c4b61e548ef On the 20th of November at 12 AM CET, there will be a scheduled maintenance of Feedback Hub, during which the service will not be available. During this maintenance window, the Survicate panel will be accessible, and all surveys will be active. We appreciate your patience and understanding. As always, if you have questions or issues, feel free to contact us via Intercom chat. Feedback Hub Maintenance https://status.survicate.com/incident/58641 Sat, 13 Nov 2021 12:00:00 +0000 https://status.survicate.com/incident/58641#359939d196241aee45bb936ad9851284fbd6a443ad9de18373c4a87e8ecbe410 Maintenance completed Feedback Hub Maintenance https://status.survicate.com/incident/58641 Sat, 13 Nov 2021 11:00:00 -0000 https://status.survicate.com/incident/58641#4e22bf92973143cc07c6e7399c481b12c832a2f5794f84f141278daf642ee55a On the 13th of November at 12 AM CET, there will be a scheduled maintenance of Feedback Hub, during which the service will not be available. During this maintenance window, the Survicate panel will be accessible, and all surveys will be active. We appreciate your patience and understanding. As always, if you have questions or issues, feel free to contact us via Intercom chat.