Maintenance

Scheduled Maintenance

On Saturday, the 29th of January, we'll be conducting maintenance. Between 12 AM and 2 PM CET the Survicate panel will be inaccessible. All your surveys will be operational, collecting responses as usual. We're sorry for the inconvenience caused.

Degraded

Delays in receiving responses

We are currently experiencing delays in responses coming to the Analyze tab due to the high load on our servers. The responses may come with an hour delay.

Degraded

Integrations Temporary Outage

A temporary outage caused all the integrations to be paused for around 180 minutes ( between 4 PM and 7 PM CET ). We have already identified the source of the issue and solved the problem. All past responses are already being sent and delivered. Within 60 minutes, all responses collected should be delivered to integrated services. No data has been lost, and all responses collected during the outage will be delivered to the enabled integrations. We're sorry for the inconvenience caused!

Maintenance

Feedback Hub Maintenance

On the 20th of November at 12 AM CET, there will be a scheduled maintenance of Feedback Hub, during which the service will not be available.

During this maintenance window, the Survicate panel will be accessible, and all surveys will be active.

We appreciate your patience and understanding. As always, if you have questions or issues, feel free to contact us via Intercom chat.

Maintenance

Feedback Hub Maintenance

On the 13th of November at 12 AM CET, there will be a scheduled maintenance of Feedback Hub, during which the service will not be available.

During this maintenance window, the Survicate panel will be accessible, and all surveys will be active.

We appreciate your patience and understanding. As always, if you have questions or issues, feel free to contact us via Intercom chat.