Previous incidents
Scheduled Maintenance
Resolved Jan 29 at 12:00pm CET
On Saturday, the 29th of January, we'll be conducting maintenance. Between 12 AM and 2 PM CET the Survicate panel and Data Export API will be inaccessible. All your surveys will be operational, collecting responses as usual. We're sorry for the inconvenience caused.
Delays in receiving responses
Resolved Jan 07 at 06:47pm CET
The issue has been resolved.
1 previous update
Integrations Temporary Outage
Resolved Nov 23 at 08:06pm CET
The issue has been resolved.
1 previous update
Feedback Hub Maintenance
Resolved Nov 20 at 12:00pm CET
On the 20th of November at 12 AM CET, there will be a scheduled maintenance of Feedback Hub, during which the service will not be available.
During this maintenance window, the Survicate panel will be accessible, and all surveys will be active.
We appreciate your patience and understanding. As always, if you have questions or issues, feel free to contact us via Intercom chat.
Feedback Hub Maintenance
Resolved Nov 13 at 12:00pm CET
On the 13th of November at 12 AM CET, there will be a scheduled maintenance of Feedback Hub, during which the service will not be available.
During this maintenance window, the Survicate panel will be accessible, and all surveys will be active.
We appreciate your patience and understanding. As always, if you have questions or issues, feel free to contact us via Intercom chat.