Previous incidents

February 2023
Feb 07, 2023
1 incident

Delay in receiving survey responses

Resolved Feb 07 at 01:51pm CET

We are currently experiencing some delay in responses coming to the Analyze tab due to the high load on our servers. The responses may come with an hour delay. Estimated time to resolve - about 1.5 hour.

January 2023
Jan 14, 2023
1 incident

Scheduled maintenance


Resolved Jan 14 at 12:00pm CET

Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, January 14th, from 12 pm CET to 13 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual.

We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat.

December 2022
No incidents reported