Previous incidents

June 2023
Jun 17, 2023
1 incident

Scheduled maintenance

Maintenance

Resolved Jun 17 at 12:00pm CEST

Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, June 17th, from 12 pm CET to 1 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual.

We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat.

Jun 05, 2023
1 incident

Google Sheets Integration Degraded Performance

Resolved Jun 05 at 10:13am CEST

We’re currently experiencing degraded performance issues with the Google Sheets Integration. Our team is currently working to restore normal performance levels. Responses might be delivered to integrated Google Sheets with a delay. We apologize for the inconvenience caused.

Jun 01, 2023
1 incident

Google Sheets Integrations Degraded Performance

Resolved Jun 01 at 05:55pm CEST

We’re currently experiencing degraded performance issues with the Google Sheets Integration. Our team is currently working to restore normal performance levels. Responses might be delivered to integrated Google Sheets with a delay. We apologize for the inconvenience caused.

May 2023
May 15, 2023
1 incident

Delays in generating XLS/CSV reports

Resolved May 15 at 04:31pm CEST

We are experiencing delays in receiving XLS/CSV reports and are working on a resolution.

April 2023
Apr 25, 2023
1 incident

Partial outage of Widget and Email surveys

Resolved Apr 25 at 02:45pm CEST

The issue with displaying website and email surveys has been fixed.

Apr 06, 2023
1 incident

Survicate Panel is inaccessible

Downtime

Resolved Apr 06 at 01:44pm CEST

The issue with accessing panel.survicate.com has been resolved.

1 previous update