Previous incidents

December 2023
No incidents reported
November 2023
Nov 18, 2023
1 incident

Scheduled maintenance

Maintenance

Resolved Nov 18 at 12:00pm CET

Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, November 18th, from 12 pm CET to 1 pm CET. During this time, any work with the panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual.

We appreciate your patience and understanding. As always, if you have any questions or issues, feel free to contact us via Intercom chat.

Nov 03, 2023
1 incident

Google Sheets Integrations Degraded Performance Resolved

Resolved Nov 03 at 10:17am CET

Google Sheets Integrations Degraded performance has been resolved

October 2023
Oct 31, 2023
1 incident

Google Sheets Integrations Degraded Perfomance

Resolved Oct 31 at 03:40pm CET

We’re currently experiencing degraded performance issues with the Google Sheets Integration. Our team is currently working to restore normal performance levels. All responses will be delivered to integrated Google Sheets with a delay. We apologize for the inconvenience caused.

Oct 18, 2023
1 incident

Survicate Panel is inaccessible

Resolved Oct 18 at 05:10pm CEST

It may be currently impossible to log into the Survicate panel. Our team is currently working to restore the access. We apologize for the inconvenience caused.