Previous incidents

May 2023
May 15, 2023
1 incident

Delays in generating XLS/CSV reports

Resolved May 15 at 04:31pm CEST

We are experiencing delays in receiving XLS/CSV reports and are working on a resolution.

April 2023
Apr 25, 2023
1 incident

Partial outage of Widget and Email surveys

Resolved Apr 25 at 02:45pm CEST

The issue with displaying website and email surveys has been fixed.

Apr 06, 2023
1 incident

Survicate Panel is inaccessible


Resolved Apr 06 at 01:44pm CEST

The issue with accessing has been resolved.

1 previous update

March 2023
Mar 25, 2023
1 incident

Scheduled maintenance


Resolved Mar 25 at 12:00pm CET

Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, March 25th, from 12 pm CET to 13 pm CET. During this time any work with panel and Data Export API will be unavailable. However, all your surveys will be operational, collecting responses as usual.

We appreciate your patience and understanding. As always, if you have any questions or issues feel free to contact us via Intercom chat.